Active incident? Call (905) 359-1121 — 24/7
About Senrix

We built this for
the moment your
business stops.

Not for the risk assessment. Not for the annual audit. For the Friday night phone call when systems are encrypted and you need someone who can get you back.

Call (905) 359-1121

Live Canadian analyst answers instantly. No automated menus.

Or submit an intake form →

We recover Canadian businesses from ransomware — remotely, immediately, and completely. We don't hand you a report and leave. We stay until your data is recovered, operations are restored, and you have documentation that satisfies your insurer and legal counsel.

That's the engagement. That's the standard.

Standards
What we hold ourselves to.

These aren't marketing claims. They're the operational constraints we impose on every engagement, regardless of incident size or urgency pressure.

Eradication before restoration — always.
Production systems do not come back online until every foothold has been identified and removed. Not estimated removed. Confirmed. This prevents re-compromise after recovery, which is the most common post-IR failure mode. We absorb the time pressure so you don't absorb a second incident.
Active on first contact.
When you call at 2am during an active ransomware event, the first voice you reach begins guiding containment — not scheduling a callback. We do not route emergency calls through a sales process. Operational guidance starts immediately, before paperwork is signed.
No prerequisites.
Most SMBs don't have an internal security team or an existing IR retainer. We work with what's in place. No specialized tooling required on your side. Full-scope response from first contact, regardless of your current security posture.
Documented close — every time.
Every engagement closes with a structured incident report: root cause, full attack timeline, affected scope inventory, and remediation roadmap. Formatted for cyber insurers and legal counsel. Not an optional add-on. Part of the standard engagement delivery.
Canadian jurisdiction. No exceptions.
Ontario-based. Remote delivery, Canada-wide. Your incident data, forensic artifacts, and recovery process stay in Canada. No US parent company, no cross-border data transfer. Domestic chain of custody from intake to close.
Response Model
What every engagement includes.
Response Time
Initial contact within 2 hours
24/7 intake. Operational guidance begins on first contact. No after-hours voicemail. For active incidents, call directly — we pick up.
Scope
End-to-end, remote
Containment through recovery and post-incident reporting. No phase requires on-site presence. No internal security team required on your side.
Coverage
Ransomware recovery — end to end
Data recovery, operational restoration, attacker removal, and insurer-ready reporting. One engagement type. One process standard.
Documentation
Insurer-ready at close
Root cause analysis, attacker timeline, affected scope, remediation roadmap — structured for cyber insurers and legal counsel at no additional cost.
Jurisdiction
Canadian. Domestic chain of custody
Ontario-based firm. Remote delivery, Canada-wide. No US parent. Data residency and regulatory compliance remain entirely domestic.
Service Model
Ransomware recovery only
No MSSP services. No vCISO retainers. No compliance consulting. Pure ransomware recovery. Organizations that need managed services get referred. Organizations locked out get our full attention.
Recovery Process
Five phases. Every ransomware recovery.

The same process on every engagement — regardless of organization size, ransomware strain, or existing security maturity. You do not need a security team or prior relationship for any of it.

Cyber Insurance
We understand how insurance works in practice.

Most cyber incidents involving SMBs are insured events. Senrix engagement documentation is structured for cyber policy claims from the start — not formatted after the fact.

Root cause analysis included at close
Full attacker timeline documented throughout
Affected scope inventory with endpoint and account detail
Remediation roadmap for post-incident hardening
All documentation structured for insurer and legal review

Contact the response team

Hotline (24/7)
(905) 359-1121
Response
Within 2 hours, 24/7
Submit Intake Form →

Locked out? Don't wait.

Call (905) 359-1121 — 24/7 Submit Intake Form