Not every message
is an emergency.
Active breaches go straight to the hotline. This page is for everything around the incident — before, after, and in between.
Incident response retainers
Pre-negotiated standby agreements so terms are settled before you ever need us.
Post-incident follow-up
Questions on a report, remediation roadmap, or hardening work after an engagement closes.
Partners & referrals
MSPs and IT providers referring a client or arranging response coverage.
General inquiries
Scope, jurisdiction, or how an engagement works — no active incident required.
Ransomware, business email compromise, or a suspected intrusion in progress — do not wait on a form. Call the hotline and a senior analyst begins containment with you immediately.
Tell us what you need.
A few details on your situation and how to reach you. We read every message and route it to the right person.
Reporting an incident in progress? Don't wait on a reply — message us directly, 24/7.